Duration
20 weeks
Course Description
This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.
Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.
Licensing, legislative, regulatory or certification considerations
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Career Outcomes
IT Technician
IT Technicians install, maintain, and provide technical support services for computer network systems, telephone systems, and other major office equipment.
Help Desk Officer
Help Desk Officers provide telephone, system or Internet support to users of particular IT products. They assist with migration to new technology and provide network systems administrative support.
Customer Service Representative (ICT)
Customer Service Representatives (ICT) promote the sale of computer hardware, software and IT services.
Client Support Officer (ICT)
Client Support Officers provide basic IT support within an organisation. Duties include installation and maintenance of software and hardware, basic system administration and customer support.
User Support Specialist
User Support Specialists are the first point of contact for clients who require help with problems or queries regarding technical issues.
CRICOS Details
Certificate III in Information Technology is listed on the official CRICOS register and delivered by Technical and Further Education Commission in 020300 - Information Systems, n.f.d..
- CRICOS course code: 108789E
- Provider: Technical and Further Education Commission
- Course level: Certificate III
- Study level: VET
- Field of education: 020300 - Information Systems, n.f.d.
- National qualification code: ICT30120
- Dual qualification: No
- Foundation studies: No
- Work component: No
- Course language: English
- Duration: 20 weeks
- Locations: BLACKTOWN, MEADOWBANK, PETERSHAM, ST LEONARDS, ULTIMO, NSW
This overview is compiled from official CRICOS register data. Confirm fees, duration, intake dates, and entry requirements directly with the provider before applying.