Duration
1 year (52 weeks)
Course Description
This qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.
Possible job titles include:
- account coordinator
- assistant manager
- marketing coordinator
- operations supervisor
- product coordinator
- promotions officer
- reservations sales or call centre supervisor
- senior operations coordinator
- senior or supervisory retail consultant
- sales coordinator
- sales executive.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Career Outcomes
Tourism Marketing Co-ordinator
Tourism Marketing Co-ordinators are involved in sales and marketing roles across all sectors of the tourism industry. This may include duties in planning and product development, administration and training areas.
Call Centre Team Leader
Call Centre Team Leaders lead customer service teams in call centres, and provide high-level assistance to clients. They deal with complex customer requests and complaints, or disruptions to service. They have overall responsibility for the outcomes of customer contact and the smooth running of the team.
Tourism Marketing and Product Co-ordinator
Tourism Marketing and Product Co-ordinators organise the marketing and product activities for a tourism company, working closely with advertising partners to achieve maximum exposure and sales from a product range.
Marketing Coordinator
Marketing Coordinators promote products or companies. They coordinate activities and resources for marketing campaigns. They market existing products, develop new markets for a products, and develop or improve products based on market research. In larger companies, Marketing Coordinators may create corporate marketing plans, coordinating a number of campaigns or marketing functions.
Senior Retail Consultant (Tourism)
Senior Retail Consultants in the tourism industry provide information, advice and booking services for the full range of both domestic and international travellers via a range of modes such as online, face to face and over the phone. They handle more complex bookings and control reservations or operations.
CRICOS Details
Certificate IV in Travel and Tourism is listed on the official CRICOS register and delivered by Australian Institute of Education and Technology Pty Ltd in 080701 - Tourism.
- CRICOS course code: 109310C
- Provider: Australian Institute of Education and Technology Pty Ltd
- Course level: Certificate IV
- Study level: VET
- Field of education: 080701 - Tourism
- National qualification code: SIT40116
- Dual qualification: No
- Foundation studies: No
- Work component: No
- Course language: English
- Duration: 1 year (52 weeks)
- Locations: BRISBANE CITY, Fortitude Valley, QLD
This overview is compiled from official CRICOS register data. Confirm fees, duration, intake dates, and entry requirements directly with the provider before applying.