Diploma of Business

Executive Officer

Executive Officers provide high-level support to officials in government or other organisations. They manage teams and offices, conduct research, manage presentations and meetings, and create reports.

Business Development Manager

Business Development Managers implement and assist with the development of business plans. They manage business activities associated with identifying new markets and sources of revenue, and build and maintain business relationships in line with company strategies and objectives.

Project Consultant

Project Consultants provide specialist-field knowledge to project management. They assist with all stages of the project, from planning to implementation.

Compliance Manager (Local Government)

Compliance Managers (Local Government) are responsible for the implementation of regulatory management systems, plans and policies. They monitor council procedures to ensure compliance with relevant legislation, and supervise other compliance personnel.

Office Manager

Office Managers organise and control the functions and resources of offices, such as administrative systems and office personnel. They may be involved in staff hiring, training, supervision and appraisal; maintaining information management systems; and providing budgetary and inventory information and updates to higher management.

Business Sales Team Leader

Business Sales Team Leaders lead teams of Sales Agents to develop and implement strategies which increase a business' sales. They identify customer needs and markets, visit potential buyers, keep up-to-date with knowledge of their own and competitors' products, liaise with sales and marketing personnel, negotiate prices, prepare contracts and record orders, work on marketing campaigns, and plan strategies to meet targets and budgets.

Administrator

Administrators carry out and oversee administrative tasks to ensure an organisation runs smoothly. They may have specific areas of responsibility - such as human resources, budgets, accommodation and property facilities and records - or act in a more general capacity.

Corporate Services Manager

Corporate Services Managers oversee the provision and running of corporate services. They coordinate services such as human resources, supply and facilities management, and IT. They ensure all necessary corporate services are delivered to the expected standard, and that they cover the needs of the business.

Administration Manager (Local Government)

Administration Managers (Local Government) implement administrative management systems, plans and policies for local government. They manage and co-ordinate various administration functions, including leading office staff, developing office procedures and manuals, and establishing an annual budget to support council management and operational plans.

Evaluation

Any employee that is required to complete evaluations

Records Management Coordinator

Records Management Coordinators oversee daily activities concerning the processing, tracking and closing of files, including dispatch. They manage documents and databases, and the disposal of files authorised to be destroyed. They arrange security and logistics for sending files offsite and recovering them; identify inactive files; and manage staff.

Team Leader

Team Leaders lead teams, and oversee day-to-day operations in a variety of business environments. They build effective working relationships within their team, implement operational plans, and provide resources, guidance and information to team members.

Procurement Officer

Procurement Officers plan for and schedule the delivery of goods and services required by an organisation. They may work for industrial, commercial or government establishments. They may have whole of procurement life cycle responsibilities or work in specific functions such as contract management or tendering.

Unit Leader

Unit Leaders lead small teams, and oversee day-to-day operations in a variety of business environments. Reporting to a Supervisor or Team Leader, they build effective working relationships within their team, implement operational plans, and provide resources and information to team members.

Project Coordinator

Project Coordinators administer and implement project activities. They liaise with management and carry out recommendations; direct employees and teams; handle queries; prepare reports; oversee the gathering of project information; review and develop administrative systems; plan budgets and monitor costs; and determine project requirements.

Administration Manager

Administration Managers plan and oversee administrative functions for an organisation. They manage and train administration teams, and generally ensure the smooth running of their department. Within an organisation, they may oversee administrative support for corporate, financial, human resource, policy, planning, or research and development activities.

Customer Service Manager

Customer Service Managers oversee customer service operations, such as after-sale service and feedback. They oversee customer service staff; plan, implement and develop customer service policies; ensure compliance with established product and service quality standards; and work to maintain good customer relations.

Procurement and Contract Manager

Procurement and Contract Managers administer contracts and procure goods and services required across their government agency. They comply with government contracting and procurement processes, conduct market research, manage contracts and exercise delegations, along with conducting and managing coordinated procurement.

Records Manager

Records Managers design, implement and administer records management systems and related information services and databases, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records.

Environmental Compliance Officer (Local Government)

Environmental Compliance Officers ensure local government projects and departments meet their environmental obligations. They assess public works and operational procedures for compliance, advise local governments of changes to environmental legislation, and ensure employees are familiar with and adhere to environmental guidelines.